IMS (Advanced-Position) Public Information Officer


Your Instructor


Vulcan Training
Vulcan Training

The Vulcan Training Team is made up of Patrick Ryan, Ryan Heydenrych, Nikita Munro, Rouvanne van den Berg and consultant Peter Wynne. Vulcan Training operates as a division of Vulcan Risk Solutions (Pty) Ltd and is a high-quality training provider of Incident Management System (IMS/ICS), Wildland Firefighting and All-Hazard Scenario Based Exercises (SBE) training courses. Vulcan courses are endorsed by the South African Incident Command System (SAICS) work group. Our IMS courses are accredited by Nelson Mandela University and Vulcan has a working relationship with City of Cape Town Fire and Rescue Services that allows for assessments for their wildfire management courses to take place under the authority of International Fire Services Accreditation Congress (IFSAC). Together, the Vulcan Team has over 42 years of combined training experience in Wildfire related and Incident Management System courses.


Course Curriculum


  Module 1 | PIO Course Introduction
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  Module 2 | Roles and Responsibilities
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  Module 3 | Incident Information Operations
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  Module 4 | Developing a Communications Strategy
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  Module 5 | Effective Media Relations
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  Module 6 | Assistant Public Information Officer Tasks and Assignments
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  Module 7 | Effective Community Relations
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  Module 8 | Special Situations
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  Module 9 | Creating a Safe Environment
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  Module 10 | Transition and Demobilisation
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  Module 11 | Incident Assignment Workbook 2 + Final Assessment
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  Course Conclusion
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Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

This course is closed for enrollment.